Refund & Cancellation Policy

1. Three-day right to cancel (consumers)

2. Cancelling your monthly service

You may cancel your recurring monthly plan at any time. Cancellation stops all future monthly charges. To cancel, email support@creditscoreadjust.com or use the cancellation option in your account. Cancellation takes effect at the end of your current billing period.

3. One-time setup fees

Outside the three-day cancellation window, the one-time setup fee covers onboarding work already performed (report review, account setup, and preparation of your first dispute round) and is generally non-refundable. If work has not yet begun, contact us and we will review your request in good faith.

4. Monthly fees already billed

Monthly monitoring/service fees pay for services rendered during that month and are generally non-refundable once the billing period has begun. We do not charge for future months after you cancel.

5. Business / partner (platform) plans

Software subscription fees are billed monthly and are non-refundable for the current period. You may cancel anytime to stop future billing; access continues until the end of the paid period.

6. Billing errors & duplicate charges

If you believe you were charged in error or see a duplicate charge, contact support@creditscoreadjust.com within 30 days and we will investigate and correct any verified error promptly.

7. How refunds are issued

Approved refunds are returned to your original payment method via our payment processor (Stripe). Depending on your bank, it may take 5–10 business days for the refund to appear.

8. Contact

To cancel or request a refund, email support@creditscoreadjust.com or write to Credit Score Adjust LLC, Business mailing address, City, State ZIP. Please include your account email and the charge date.